Job Title

Enhance your customer service career remotely as a Contact Centre Associate with Kawartha Financial Services. Provide exceptional service while supporting members across various channels every week. Kawartha Financial Services is seeking a full-time Contact Centre Associate to deliver superior member service. This remote role requires candidates to be within three hours of Peterborough, ON. Key responsibilities include assisting members with inquiries, processing transactions, and recommending relevant financial services. Key Responsibilities: Deliver excellent member service across diverse channels Resolve inquiries and problems fully for each member Process routine to complex transactions effectively Recommend products to improve member financial well-being Support overall success of the Credit Union Requirements: High school diploma or GED equivalent One year experience in a similar ambassador role Prior loan and investment administration experience preferred Strong customer service and problem-solving skills Excellent organization and communication abilities Leverage your customer service expertise to support members as a Contact Centre Associate at Kawartha Financial Services. #J-18808-Ljbffr