Job Title

Excel as a Customer-Focused Service Planner with Atlas Copco in Mississauga. Engage with clients to effectively manage service requests and ensure outstanding customer experiences. This 12-month contract role requires a proactive professional with at least three years in customer service within a technical environment. As the key point of contact, you will coordinate service jobs, interact with various departments, and manage logistics, ensuring timely support for technicians and clients. Key Responsibilities: Answer customer calls and emails regarding service needs Plan and coordinate service, repair, and maintenance work Assign Service Technicians based on job requirements Prepare parts lists and ensure timely shipment Monitor and control returned parts inventory Requirements: Minimum 3 years in customer service or service planning Proficiency in Outlook, Word, Excel; SAP experience is a plus Strong communication skills in English Excellent organizational and time-management abilities Proactive and responsible approach to service management Utilize your organizational skills to enhance customer satisfaction and streamline service operations at Atlas Copco. #J-18808-Ljbffr