Job Title

Elevate your customer service career with Kawartha Financial Services as a Remote Contact Centre Associate. Help members navigate their financial journeys through top-notch support and problem resolution. This remote role focuses on providing member service excellence and addressing inquiries across multiple digital channels. Candidates should have a high school diploma and at least one year of relevant customer service experience. Excellent organizational skills are also a must in this position. Key Responsibilities: Ensure 100% resolution of all member inquiries Facilitate a variety of transactions through digital means Recommend products and services aligning with member needs Contribute to the overall success of the Credit Union Engage in ongoing learning and professional development programs Requirements: High School Diploma or GED equivalent required At least one year in a Branch Ambassador or similar position Experience in loan and investment administration is an asset Strong customer service and problem-solving skills Remote work must be feasible within 3 hours of Peterborough, ON Bring your customer support expertise to Kawartha Financial Services and help foster lasting member relationships. #J-18808-Ljbffr