Job Title

***This is a temporary 12 month contract position Staples is business to business. Youre what binds us together. While you may know Staples as the worlds leading office supply company, Staples Promotional Products a division of Staples is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! The Senior Customer Growth Marketing Specialist (B2B) applies communications knowledge, expertise, and experience to create relevant, innovative marketing content that drives incremental sales and customer loyalty. This role owns end-to-end execution of customer marketing initiativesfrom short communications to complex, integrated campaignswhile determining the appropriate channels, timelines, and strategies to deliver measurable results. You will partner closely with internal stakeholders, key accounts, and international teams to increase awareness and adoption of SPPs branded merchandise programs. What Youll Be Doing: Develop annual marketing and communication plans for customer programs and lead crossfunctional execution to achieve business goals Create and execute email marketing, lead nurture, and conversion campaigns using Marketo; partner with SPP U.S. teams on Marketo functionality Own data analysis and reporting to assess program performance and inform future strategy Conduct deep dives into customer brands, industries, and business needs to create tailored marketing strategies Support Business Development through customer case studies, pitches, and targeted marketing campaigns Develop and manage eblasts, estore promotions (banners, sliders), printed flyers, and legally compliant eblast lists Provide direction and oversight for print catalogs, sponsorships, events, and other core customer marketing executions Develop Statements of Work (SOWs) and guide teams through agencystyle creative strategy and ideation Manage media budgets and report on performance Produce webcasts, presentations, and talk tracks for customer and vendor initiatives Ensure all communications align to brand, legal, and compliance standards Collaborate with U.S. and U.K. divisions to leverage shared assets and ideas across the Canadian organization Support additional marketing programs and initiatives as needed What You Bring To The Table: Strong marketing communications expertise with the ability to translate strategy into compelling customerfacing content Confidence working with multiple internal stakeholders, external agencies, vendors, and customers Ability to manage multiple projects simultaneously with attention to detail, urgency, and quality Strong analytical mindset with experience evaluating performance and optimizing campaigns Collaborative approach and ability to influence without direct authority Whats Needed Basic Qualifications: Bachelors degree or college diploma in Communications, Public Relations, Journalism, Business Administration, a related field, or equivalent work experience 3+ years of related experience in a B2B marketing communications role Outstanding written and verbal communication skills, including plainlanguage writing Advanced proficiency with MS Office Ability to develop tactical, businessoriented marketing communications (digital and print) Strong organizational skills with proven ability to meet deadlines in a fastpaced environment Ability to plan, manage, and execute endtoend marketing communication projects Whats Needed Preferred Qualifications: Experience with Marketo and marketing automation platforms Understanding of marketingrelated regulations and compliance requirements Experience with website development and maintenance Ability to clearly present and position ideas to diverse audiences Bilingual proficiency in English and French Experience managing budgets and working with agencies Design aptitude with the ability to translate marketing strategy into clear, effective creative direction Strong copywriting skills with experience developing creative briefs We Offer: Inclusive culture with associateled Business Resource Groups Vacation Allotment and Holiday Schedule Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! #J-18808-Ljbffr