Job Title

Job Description The Sutton Place Hotel Toronto, 355 King Street W, Toronto, Ontario, Canada Posted Tuesday, April 28, 2026 at 3:00 AM Proud to be 100% Canadian-owned, Northland Properties is recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canadas fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. EMPLOYMENT TYPE: Full Time VACANCY STATUS: We are actively hiring for this position. Sutton Place Hotel Toronto is an address deep-rooted in historywithin an exquisite, cosmopolitan environment and guaranteed to make an impact. Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, our downtown Toronto, 118room hotel, stands proud among the buzz of the Toronto Entertainment District. We are currently considering candidates for the following position: General Manager The Sutton Place Hotel Toronto This successful candidate will oversee all aspects of the hotel operations in a strategic leadership role, ensuring achievement of business and financial goals, as well as the development of an environment that fosters a highly engaged team that is motivated to provide consistently exceptional guest experiences. Responsibilities Operating results: NOP, Guest & Team Member satisfaction, working with the Revenue Management team to develop effective pricing strategies, balancing all factors and supporting the brand position in the local market, as well as identifying ways to grow occupancy, RevPAR and market share Overseeing and continually improving hotel daily operations and standards, while ensuring adherence to all company policy & procedures Troubleshooting any issues or concerns to ensure timely and efficient solutions/communication needed to result in guest/employee satisfaction Maintaining an opendoor policy: liaising with the Human Resources team in order to create an environment that is fair & consistent with highly engaged team members Providing coaching, support & development to all hotel department leaders to ensure achievement of financial and operational goals, and that guest service and product is consistently at the highest levels and within the established standards of the brand Preparation, presentation and subsequent achievement of the hotel''s annual Operating Budget and Capital Budget Ensuring that monthly financial outlooks, forecasting and all other reports needed are on time, on target and accurate Monitoring of departmental revenues and expenses to ensure costs are controlled and profit is maximized Ensuring full compliance to the hotel''s operating controls Staying current with industry trends and competitive in the market Supporting the hotel''s Health & Safety Program, including hotel emergency response procedures, fire & safety training, as well as the Certificate of Recognition (COR) Program Active involvement in the local community and building strong business relationships Other duties as required Requirements Minimum 5 years experience in a hotel leadership role in a similar environment Understanding of what is required to provide exceptional guest service and consistency in product Strong technical knowledge of all areas of hotel and strata operations (Rooms, Revenue, Sales, Accounting, Human Resources, Security, Strata Corporation, Rental Pool Management) Outstanding communication, problemsolving & organizational abilities Proven ability to foster highly engaged work teams via Department Manager and Team Member development, accountability and performancemanagement, recognition and reward programs Ability to work effectively and calmly under pressure in a fastpaced environment and balance multiple deadlines Skills in effective budgeting, long and shortterm planning, forecasting and cost controls, as well as accurate and timely reporting Proficiency in current technology such as Microsoft Office and property management & control systems Degree/diploma in Business Administration &/or Hospitality Management programs (preferred) Additional languages (are an asset) Benefits Rewards & Recognition Discounted Hotel stays for team members and family & friends rates too! 25% discount at our restaurants for up to 6 people Discounted passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort Ongoing employee events, incentives & recognition Growth opportunitiescareer advancement starts from within Dedicated training program Employee Assistance Program (EAP)free mental health support, legal & financial counselling Refer a friend or family and earn money Group life insurance, extended health, dental, vision care Complimentary stays RRSP matching Milestone rewards Tuition credit program At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equalopportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including construction, finance, IT, HR, marketing, and support centre. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at Sandman Hotel Group uses AIenabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equalopportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email . Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed candidates will be notified within 45 days of application whether a hiring decision has been made. #J-18808-Ljbffr