Job Title

This isn't just a management jobit's your chance to lead and grow a business.Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You'll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You won't just manage a store; you'll help grow a business forward.What You'll DoDeliver Business ResultsTake shared accountability for store performance with commitment and determinationUse data and metrics to identify opportunities and make strategic decisionsBalance priorities to optimize productivity and support growthCoach & Develop Your TeamUnlock each team member's potential through regular coaching and feedbackBuild clear development plans that help your team grow and succeedCreate an environment where people thrive and perform at their bestDeliver Retail ExcellenceBuild a customer-first culture where your team consistently delivers exceptional experiencesGrow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyaltyLead by example and inspire your team to achieve holistic successLead with Clarity & ConnectionCommunicate with clarity and transparency so your team understands the 'why'Build trust-based relationships and foster a positive, collaborative environmentProactively recruit top talent and set new team members up for successWhat We OfferRewards That Reflect Your ImpactAbility to earn rewarding monthly performance bonuses on top of a competitive salaryAdditional sales incentives like cash prizes, phones, accessories and tripsComprehensive benefits, including a wellness account starting from day one to meet the needs of you and your familyTELUS Pension and Share Purchase Plan with generous company contributionsExclusive employee discounts on products, services and local businessesA Culture Where You Can ThriveA recognition-first culture where your wins are celebrated and we invest in your growthCareer advancement opportunities within Telus Retail Limited or across TELUSMentorship from top performing sales leaders who want to see you succeedThe opportunity to lead with purpose and give back to your communityQualificationsYou're the kind of person who is:Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomesInspiring & Collaborative: Guides and motivates teams through strong communication and relationship buildingPositive & Adaptable: Brings energy and embraces change with confidenceData-Driven: Uses metrics to identify opportunities and make informed business decisionsCoach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing cultureCustomer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiencesInnovative Thinker: Brings fresh ideas and creative solutions to running your storeWho Will Be SuccessfulYou will be successful if you are...Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - CollaborativeWe encourage all qualified candidates to apply. Were open to discussing competitive compensation packages tailored to your experience level and expertise.