Job Title

General Manager (GM - Automobile Dealership) North Shore Kia North Vancouver, BCAbout UsNorth Shore Kia is part of The Dick Irwin Group Ltd., a family-owned automotive group with roots in North Vancouver dating back to 1969. Built on entrepreneurial leadership, operational discipline, and strong customer relationships, the group has grown by recognizing market opportunities early and adapting ahead of industry trends.Today, under second-generation family leadership, the Dick Irwin Group continues to focus on long-term growth, accountability, and delivering exceptional customer experiences across every department.North Shore Kia represents an exciting opportunity within that legacy. Kia has rapidly evolved into one of the most progressive automotive brands in the industry, with award-winning vehicles, advanced electrification strategy, and one of the strongest future product pipelines in the market. From high-volume core models to industry leading EVs, Kia continues to gain market share and redefine consumer perception.Located in one of British Columbias strongest automotive markets, North Shore Kia is positioned for significant continued growth with an established customer base, strong brand recognition, and substantial opportunity to further scale operations.The OpportunityWe are seeking a highly operational, process-driven General Manager to lead the dealership through its next phase of growth.This role is ideal for a proven General Sales Manager, Assistant General Manager, or current General Manager with a demonstrated track record of driving measurable performance improvements through strong leadership, accountability, and process execution.The successful candidate will bring deep variable operations expertise, exceptional sales leadership, and the ability to define, implement, and maintain high-performance processes across the dealership. We are looking for someone who understands how to build scalable systems, lead high-performing teams, and use data-driven decision making to improve performance.This is a hands-on leadership role focused on driving operational excellence, improving conversion and profitability metrics, and ensuring alignment between variable and fixed operations to maximize long-term dealership performance.Key ResponsibilitiesLead all dealership operations including Sales, Service, Parts, and Finance & InsuranceDrive sustainable sales growth, profitability, and operational efficiencyEstablish, implement, and maintain disciplined dealership processes and accountability structuresMonitor and improve key performance indicators including volume, gross profit, inventory turn, CSI, and employee productivityDevelop and execute strategic business plans aligned with ownership and manufacturer objectivesBuild and retain high-performing department leaders and staffFoster a culture of accountability, professionalism, and continuous improvementImprove operational efficiency through technology adoption, reporting, and process refinementMaintain strong manufacturer relations and ensure compliance with all regulatory and brand standardsDeliver a consistently exceptional customer experience across all departmentsRequired Experience & SkillsMinimum 5+ years in a General Sales Manager (GSM) or equivalent senior leadership role within a franchised automotive dealershipProven track record of driving sales growth and operational performanceDemonstrated success implementing and enforcing structured sales and operational processesStrong understanding of dealership KPIs, reporting, and performance managementExperience leading and developing high-performing teams in a fast-paced environmentHighly analytical and process-oriented with strong organizational disciplineExperience with dealership systems including CDK, Autovance, Dealermine, and TMS is an assetExcellent communication, leadership, and problem-solving skillsValid VSA license in British ColumbiaLegally entitled to work in CanadaWhat Were Looking ForHands-on operator with a strong presence in day-to-day dealership operationsProven leader capable of creating structure, accountability, and consistent executionStrong sales operations background with the ability to demonstrate measurable growth resultsFinancially disciplined with a deep understanding of dealership profitabilityCustomer-focused leader with a long-term business mindsetComfortable operating in a rapidly evolving automotive environmentExperience with Kia or other high-volume import brands is considered an assetLeadership style aligned with the values of a family-owned organization: integrity, professionalism, accountability, and respectWhat We OfferCompetitive compensation package with strong performance-based incentivesOpportunity to lead a respected, family-owned dealership with deep community rootsStrong support and long-term investment from ownershipEstablished team, growing brand momentum, and significant future growth opportunityHow to ApplyInterested candidates are invited to submit their resume along with a brief cover note outlining their leadership style and approach to driving dealership performance.Please email applications to:All finalists will be subject to a personality assessment and criminal background check.We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.