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Job Title


Customer Solutions Project Manager


Company : Source Atlantic Limited


Location : Saint John, New Brunswick


Created : 2026-05-08


Job Type : Full Time


Job Description

331 Chesley Dr, Saint John, NB E2K 5P2, Canada Job Description Build Your Career with aNational Organization Where Your Expertise Makes an Impact: Source Atlantic, the Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Customer Solutions Project Manager based out of our Saint John, NB location. As a Customer Solutions Project Manager, you will lead the implementation of supply chain solutions for end-user customers. This role involves close collaboration with both external clients and internal stakeholders, including Sales, Supply Chain Operations, and Finance. You will act as a leader who champions initiatives, influences decisions, and effectively negotiates to drive successful outcomes. The ideal candidate is highly detail-oriented, demonstrates strong business acumen, and has a natural passion for delivering exceptional customer service. RESPONSIBILITIES: - Project Planning & Execution - Lead projects from initiation through close-out, including scope definition, scheduling, resourcing, cost tracking, and risk management. - Develop and manage project plans, timelines, milestones, and deliverables. - Communicate project status, risks, changes, and milestones clearly and proactively. - Manage customer expectations while maintaining Source Atlantics standards for quality, safety, and profitability. - Escalate issues appropriately and drive timely resolution. - Track and manage project budgets, forecasts, and actuals. - Identify and manage scope changes, including documenting change requests and coordinating approvals. - Risk, Quality & Safety - Identify project risks and implement mitigation strategies. - Ensure all work complies with Source Atlantic safety policies, customer site requirements, and regulatory standards. - Maintain focus on quality assurance and proper documentation. - Lead or participate in post-project reviews to capture lessons learned. - Tools, Process & Continuous Improvement - Use and maintain project management tools (e.g., schedules, trackers, ERP/CRM systems). - Follow and contribute to standardized project management processes, SOPs, and templates. - Identify opportunities to improve project delivery, communication, and efficiency. - Support continuous improvement initiatives across the Solutions team. QUALIFICATIONS - Minimum of 2 years of Project Management experience is required - Post-secondary education in Business, Commerce, or a related field, and/or an equivalent relevant experience - Project Management Professional (PMP) designation would be preferred - Experience with Lean Six Sigma or other process improvement methodologies is an asset - Advanced proficiency in Microsoft Excel is an asset - Experience with CribMaster software is an asset - Demonstrated leadership capabilities with the ability to motivate and guide teams - Results-oriented with a proven ability to meet or exceed objectives - Strong interpersonal, communication, and organizational skills - Flexible and able to travel as required to support business needs Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits: - Competitive compensation that recognizes your worth. - A flexible health, drug, and dental plan tailored to your well-being. - An employer-matching retirement savings plan for your financial security. - Additional life and disability insurance options for peace of mind. - Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare. - An enriched vacation entitlement schedule for a balanced life. - Participate in our physical fitness reimbursement program, championing your vitality. #J-18808-Ljbffr