Job Title

Bring It On creates games where players compete and earn - a model where a large portion of our players are actively earning through gameplay. Our VIP players are at the center of this ecosystem, and this role is about building relationships that drive long-term engagement and value.The CultureWe operate with a high-trust, flat structure. Here, you wont follow scripts or predefined playbooks - youll create them. Youll have full ownership over the VIP experience and major impact as you interact with those special players.Youll join a team of seasoned, positive, and deeply engaged professionals. We move fast, value professional excellence, and expect you to bring that same drive to the team every day.The RoleAs our VIP Host, You will be responsible for building meaningful relationships with our top players, driving engagement, and turning interactions into measurable business impact.ResponsibilitiesCommunicate with our VIPs on a daily basis, via In-game, iMessages, FB Messenger, email and phone callsGet to know our players on an intimate level, their backgrounds, favorite pets, sports teams, music bands, and hobbiesMake your players feel valued, pampered, and eager to continue playing and engaging with our gamesKeep track of product development, new releases, and ongoing live operations (events) in the game - so you can relay that back to our playersGet closely acquainted with our and competitor games, play them regularly to understand our players' experienceAnalyze players behavior to identify playing patterns. This entails going through analytical reports from multiple sourcesEmpathetically listen to player challenges and solve discomforts in their experienceBe the voice of our players - collect and communicate their feedback to other teammatesRequirementsRelevant experience - 2 years as part of a VIP Hosts team - in iGaming, skill games or other RMG fields. Otherwise, 3 years of experience in mobile F2P games.Fluent American English, with strong understanding of American cultureProficiency in Excel and Google Sheets, and possession of analytical skillsExcellent communication skills - warm, sharp, and highly personalAnalytical mindset - comfortable working with data, KPIs, and spreadsheetsCreative and resourceful - able to execute without relying on large support teams12 years of educationAdvantagesBS or MS in a Business, or Marketing-centric fieldPrevious experience as a VIP Host or Ambassador, Customer Service or Support Specialist, or a brands Community ManagerFurther language capabilities, like Chinese, Spanish, and othersPerksAttractive salary that meets your expectationsHome office budget - craft a top-notch environment to create wonders fromNo physical office - work from anywhere you want toNo bullshit - Bring your A-game, thats itWe are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you feel the above describes you perfectly - Apply now!