Job Title

*About Exchanger Industries Limited* Exchanger Industries Limited (EIL) is Canada''s leading provider of custom heat transfer solutions. As an Alberta-based, globally recognized manufacturer of innovative, high-quality Shell & Tube and Air Cooler equipment, EIL enables customers to exceed both project-lifecycle and product-lifecycle profitability objectives. Built on Trust. Backed by Experience.We operate with commercial discipline, engineering excellence, and an unwavering focus on customer success. *The Opportunity* The *Business Analyst* plays a central role in strengthening data discipline, performance visibility, and strategic decision-making across Engineering, Sales, and Business Development. This position transforms operational and commercial data into actionable insights that enable leadership to: Improve forecasting accuracy Optimize resource planning and capacity utilization Monitor engineering productivity and project performance Strengthen CRM discipline and pipeline governance Support executive reporting and strategic growth initiatives If you thrive at the intersection of engineering data, commercial performance, and executive visibility, this role was built for you. *What You Will Be Responsible For * Engineering Analytics & Performance Reporting Design and maintain dashboards tracking engineering and drafting metrics Monitor milestone performance against baseline schedules Analyze hours expended vs. budget by activity and product group Conduct department loading and capacity analysis Deliver variance analysis and root-cause insights Analyze rework drivers and time-sheet accuracy Sales & Business Development Analytics Analyze revenue performance by product line, region, and channel Track KPIs including conversion rates, pipeline velocity, and average deal size Prepare weekly, monthly, and quarterly performance reporting Support sales forecasting, territory planning, and quota setting Maintain and enhance leadership dashboards CRM & Data Governance (HubSpot) Maintain CRM data hygiene and governance Monitor opportunity progression and pipeline health Implement data quality checks and automated exception reporting Establish KPI definitions, refresh cadence, and ownership discipline AI-Enabled Reporting & Automation Leverage Microsoft Copilot, Power BI AI features, and AI-assisted Excel Generate automated narrative summaries (''what changed and why it matters'') Validate AI-generated insights with sound business judgment Executive Support Prepare the Monthly Sales Report with senior leadership Deliver custom analysis for Engineering and Commercial leaders Identify risks, variances, and emerging growth opportunities *What You Bring* Education * Bachelor''s Degree or Diploma in Information Systems, Computer Science, Engineering, Business Management, or related discipline* CBAP designation considered an asset Experience 24 years in business analytics, engineering analytics, or commercial reporting Experience working with operational, project, or sales data Exposure to KPI governance and structured performance reporting Technical Capability Advanced Excel (Power Pivot an asset) Power BI HubSpot CRM Microsoft 365 (Teams, SharePoint, OneDrive) SQL querying and data joins API/connectors (HubSpot to Power BI) Exposure to Microsoft Fabric or Azure tools considered an asset Experience applying AI tools in reporting workflows *Key Competencies* Strong analytical and statistical thinking High attention to detail and data integrity Ability to translate complex data into executive-ready insights Structured problem solving (variance analysis, root cause) Strong cross-functional collaboration Clear written and verbal communication *Why Join EIL?* Work directly with Engineering and Commercial leadership Influence strategic decision-making with data-driven insights Strengthen performance discipline across a growing organization Gain exposure to forecasting, market analysis, and strategic planning Build advanced AI-enabled analytics capability in a manufacturing environment This role offers significant growth potential into: Business Development Estimating and Product Sales Support Market and Opportunity Analysis Go-to-Market Strategy Support *Work Environment* This is primarily an office-based position with frequent collaboration across Engineering, Sales, Business Development, Finance, Operations, and IT. If you are a disciplined, curious, and commercially minded analyst who wants your work to influence real business outcomes, we want to hear from you.