Job Title

Lead exceptional guest experiences as a Service Manager with Cineplex. Oversee operations, maintain high service standards, and drive profitability at your venue in a dynamic role. As a Service Manager, you will ensure that policies and standards are upheld in all guest-facing areas. Your responsibilities include protecting company assets and maximizing sales through efficient operations. You will play a vital role in employee training and fostering a culture of hospitality while evaluating departmental performance. Key Responsibilities: Establish excellent guest service across all departments Maintain seamless operations in Amusement, Food and Beverage Complete checklists and inspections according to regulations Drive financial performance through gaming initiatives Recruit, train, and coach venue management teams Requirements: 1-3 years in high-volume restaurant management Post-secondary education in business or hospitality preferred Strong leadership and conflict resolution skills Excellent communicator with flexible working hours Proven experience in customer service and team management Elevate guest satisfaction and operational excellence as a Service Manager at Cineplex. #J-18808-Ljbffr