Job Title

Job Description Works collaboratively with community PSW and nurses, and assists with the scheduling and coordination of PSW and nurse services. Liaises with clients, staff, and community partners. Acts as a problem solver for clients and responds to inquiries from HCCSS and employees. Reports client and staff concerns to Home Support Supervisor. Liaises with the funder representatives regarding client care. Collects and enters all pertinent client data into the computer system. Provides lists, schedules, and performs other administrative duties to support the personal support worker and nurse program. Qualifications Minimum of 2 years working in an office setting. Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset). High school diploma or equivalent. Excellent English written and verbal communication skills (additional language skills considered an asset). Proficient in Word, Outlook and ability to learn proprietary software. Medical terminology knowledge an asset but not required. This position is a current vacancy. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization. #J-18808-Ljbffr