Transform automotive repair operations by guiding shops toward success. As a Shop Success Manager, youll onboard new customers, drive software adoption, and boost operational efficiency. In this role, you'll utilize your experience to help technicians, service managers, and shop owners effectively integrate advanced shop management software. Your responsibilities include setting up accounts, training teams, and monitoring customer health to ensure they see rapid value. Additionally, youll identify opportunities for enhancements that can elevate their performance and increase their return on investment. Key Responsibilities: Onboard new shops by setting up accounts and workflows Drive customer adoption of core software functionalities Monitor and analyze usage patterns for customer health Identify additional modules and workflows for growth Act as a liaison with internal teams for feedback Requirements: Experience in service advising, management, or technical roles Strong communication skills to explain software simply Organized and proactive with follow-through abilities Comfortable adapting tech solutions for unique needs Previous training or mentoring experience is a plus Utilize your hands-on experience to empower repair shops and help them thrive with effective solutions. #J-18808-Ljbffr
Job Title
Empower Automotive Repair Shops as a Success Manager