Job Title

General Summary Oversees the day-to-day and longterm operations and staff within a defined area(s) of a FDX facility. Supports the Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customerfacing results by maintaining productive relationships with employees. Required Knowledge, Skills, and Abilities - College Degree or Equivalent - Eighteen (18) months experience as an Operations Supervisor within FDX OR a combination of one (1) year as a Supervisor within FDX and one (1) year previous management, operational leadership, project or team leader - If external, two (2) years required previous management experience, operational leadership, or project/team leader experience. - Ability to read, interpret and draw conclusions from numerical data and written information. - Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel) - Ability to maintain a working knowledge of relevant technologybased projects, including various devices and computerbased applications. - Ability to inspire a shared vision and empower and motivate a team. - Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. - Proven ability to apply sound business judgment to establish and accomplish goals. - Customer service skills necessary to effectively and professionally respond to requests and issues. - Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. - In the province of Quebec, must be bilingual (French and English) Preferred Qualifications - Employees currently in OMA positions will also be considered as part of the recruitment process. At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe, and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs. #J-18808-Ljbffr