Job Title

Elevate your career with MutualONE as a Claims Team Lead. Provide expert guidance in claims management while mentoring your team to deliver excellent service to our policyholders. In this leadership role, you will report directly to the Manager of Claims Services. Your responsibilities include workflow coordination, technical training, and quality assurance to ensure compliance with regulatory standards. With a focus on developing your team''s skills, you will also oversee a portfolio of claim files, ensuring alignment with corporate principles and exceptional results. Key Responsibilities: Drive team performance through mentoring and active coaching Foster a high-performing, accountable team culture Audit daily workflows to enhance claims processes Serve as a resource for complex customer inquiries Conduct compliance reviews to ensure guideline adherence Requirements: Minimum 4 years adjusting experience across all lines Chartered Insurance Professional (CIP) designation Strong leadership and analytical skills Ability to manage relationships effectively Completion of a criminal record check required Lead your team towards excellence in claims handling at MutualONE. #J-18808-Ljbffr