Job Title

Become a Group Sales Coordinator and facilitate seamless group travel experiences. Leverage your customer service expertise to manage bookings and support a dynamic sales team. This position emphasizes effective communication and problem-solving to ensure excellent service delivery. You'll manage group booking requests and modifications while maintaining strong relationships with group leaders and clients. Your ability to prioritize tasks and work independently will be essential as you contribute to a collaborative work environment. Key Responsibilities: Process and confirm group booking requests promptly Ensure accuracy in rates and accounting files Manage customer follow-ups for payments and balances Assist with modifications and special requests Participate in ongoing training and product knowledge sessions Requirements: One year of experience in administration or customer service Strong organizational and time management skills Comfortable with Microsoft Office and reservation systems Effective communicator with both customers and team members Tico certification is required upon hire Utilize your detail-oriented approach and customer-centered mindset to create enjoyable travel experiences in a supportive, hybrid workplace. #J-18808-Ljbffr