Job Title

Customer Support Specialist - German LanguageWe are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our customer support department, you will be responsible for providing exceptional customer service to clients from Germany.About the RoleThis is an exciting opportunity to work with a leading company in the fintech industry. You will be working closely with our customer support team to provide timely and effective solutions to client inquiries. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with our clients and ensure their needs are met.ResponsibilitiesRespond to client inquiries via phone, email, and chat in a professional and courteous manner.Provide technical support and troubleshooting assistance to clients experiencing issues with our services.Work collaboratively with our customer support team to resolve complex client issues.Maintain accurate records of client interactions and resolutions.RequirementsFluency in German language.Excellent communication and interpersonal skills.Previous experience in a customer support role, preferably in the fintech industry.Ability to work in a fast-paced environment and adapt to changing priorities.Strong problem-solving skills and attention to detail.What We OfferA competitive salary and benefits package.Ongoing training and development opportunities.A collaborative and dynamic work environment.The chance to work with a leading company in the fintech industry.Relocation support for those who need it.How to ApplyIf you are a motivated and customer-focused individual looking for a new challenge, please submit your application today.More information available upon request.