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Job Title


IT-Business Analyst Collections - Support & Services (w/m/d)


Company : ING Deutschland


Location : Frankfurt am Main, Hessen


Created : 2025-07-09


Job Type : Full Time


Job Description

IT Business Analyst Collections - Support & Services (f/m/d)IT Business Analyst Collections - Support & Services (f/m/d) at the Frankfurt locationWith analytical skills and an eye for detail, do you find creative solutions to complex challenges - in an agile way? Do you always strike the right note in interdisciplinary teamwork? And just like us, do you value respectful cooperation and communication at eye level? Perfect! Apply now - just send us your CV.Your tasksWith your combined understanding of both IT and banking topics, you will design innovative and sustainable IT landscapes for the Collection departmentYou skillfully bridge the gap between business and tech teams and stakeholders and get everyone on board to coordinate requirementsYou also put our processes to the test, analyze and model them to find out what works best for usYou accompany our processes every step of the way, ensure the precise implementation of user stories and epics and make sure that new features, processes and technologies are put through their paces and tested for functionality and qualityAs an asset owner / IT custodian, you also enjoy taking on IT responsibility, controlling release management for our assets and processes and ensuring that everything is in the green when it comes to governance and regulationsYou keep our national and international service providers on track in terms of quality and you are actively involved in agile projects throughout the bankAnd to ensure that everything runs like clockwork in terms of error prevention and resolution, you will be at the heart of our incident, change and problem processes, introducing best practices, documenting where necessary and liaising with specialist departments and developers on security, governance, reporting and KPIsYour profileCompleted studies with a focus on (business) informatics or an equivalent qualificationSolid knowledge and professional experience in the financial services environment, preferably in the banking sectorPractical experience in software development and requirements management as well as in dealing with Denodo data management and SQL/PL databasesAnalytical thinking and quick comprehension with the ability to develop creative solutionsIndependent, structured way of working, communication and presentation skillsEnjoy working in an agile teamAbility to think outside the box and develop sustainable solutionsVery good written and spoken German and EnglishLook forward to numerous benefitsCompany pension scheme, capital-forming benefits, free Germany ticket & Bike LeasING, company restaurantHybrid working model: In addition to working in the office, you can also work remotely - within the framework of company, legal and regulatory requirementsIndividual working time models, sabbatical, subsidization of care & childcare costsIndividual budgets for personal development and health plus a personal equipment budget for your mobile workplace