Job Title

Executive Director - Deputy Head of Financial Crime Management (gn)For our client, a leading global universal bank with its European headquarters in Frankfurt, we are currently looking for an Executive Director - Deputy Head of Financial Crime Management (gn).The role supports the establishment of a first line of defense (1LoD) capability across all financial crime domains within the bank, while simultaneously acting as the Business Service Owner for Client Lifecycle Management (CLM) across the EMEA region.TasksCollaborate with departments and branches across the bank in EMEA, contributing to a wide range of initiatives aimed at embedding a client-centric culture.Lead the implementation of the end-to-end Business Service Framework for the five stages of the client lifecycle across EMEA, ensuring alignment with other Business Service Owners.Act as deputy to the Head of the Financial Crime Management Group, serving as the primary point of contact for Financial Crime and CLM-related initiatives.Operate independently across complex tasks and progressively develop subject matter expertise that supports strategic objectives.Serve as Client Data Owner, ensuring high-quality customer data through active engagement with data governance and data quality initiatives.Serve as a key interface between business end users and Financial Crime project teams, playing a leadership role in facilitating alignment and delivery.Maintain and continuously improve CLM Business Service process documentation in consultation with internal subject matter experts.Support the build-out of a first line of defense (1LoD) Financial Crime capability within the bank, operating independently of the Financial Crime Middle Office and in coordination with second line teams.RequirementsDegree in a relevant field such as finance, business management, or a related discipline.Demonstrated experience in financial services, capital markets, or banking, including involvement in Client Lifecycle Management (CLM) or equivalent initiatives.Strong stakeholder management skills within complex matrix organizations.Experience working in dynamic, high-paced operational teams.Excellent interpersonal and communication skills, both written and verbal.High attention to detail, with a strong analytical and inquisitive mindset.Proven ability to communicate complex information clearly, including to non-technical audiences.Skilled in communicating with empathy and cultural sensitivity across varying levels of seniority and business functions.