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At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you''ll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.Join us in shaping the future of communication and building authentic connections that matter. Whether you''re solving complex problems or driving bold innovations, your growth is our success, and together, we''ll create the conversations of tomorrow.Empower your impact at Cision. Be seen, be understood, be you.The RoleAs a member of the Professional Services team within our Insights Business Unit, you will lead the delivery of bespoke research projects designed to help our clients understand their brands, consumers, and industries and take action with this knowledge. In this role, you will oversee operations for one of our key Insights accounts, delivering exceptional service while acting as a strategic consultant. You''ll identify opportunities to leverage digital consumer intelligence to generate impactful business insights.Key Responsibilities & ExpectationsOversee service engagements with clients, managing the development, execution, and delivery of custom research projects, and serving as a strategic advisor within the Consumer Intelligence and Social Media space.Effectively manage stakeholders and project teams of analysts, collaborating closely on deliverables and client relationships, and overseeing projects.Represent Professional Services as a primary point of contact for the account and ensure project delivery is on time and on target.Undertake complex data analysis to provide insights answering client business questions.Create client deliverables and review analyst work for substance, accuracy, and language quality while offering constructive feedback to support continuous improvement.Support and review commercial scoping to ensure quality pricing, discovery, and delivery.Contribute to client-facing meetings and present research results to internal and external audiences.Help develop new methodologies, delivery mechanisms, visualizations, external data integrations, and tools to deliver premier research capabilities.Gain an understanding of the full range of Brandwatch products.Stay up to date on industry trends and broader research developments.Support the upskilling and development of team members.Travel might be required for some clients, but it''s not the norm.What Are We Looking For?Excellent German and English language skills, written and verbalBachelor''s or Master''s degree in Journalism, Communications, Media/Public Relations, Business, Sociology, Psychology, or a related field5+ years of research and consultancy experience with exposure to consumer insights and social media researchAbility to create compelling narratives and innovative data visualizations in report deliverablesHighly experienced with state-of-the-art social listening / monitoring / analytics tools, ideally Brandwatch or similarWillingness and capacity to coach more junior team membersSuperb business writing, communication, and presentation skillsExcellent organizational and project management skillsTechnical aptitude for learning new software and conducting both quantitative and qualitative analysesStrong competency in Excel (including formulas, pivot tables & charting), Word, and PowerPointWhat You Will GetCapital-forming benefits and a pension fundFlexible working hours and mobile workCommuter card subsidySubsidy for our partner EGYM Wellpass to access 7,500 premium fitness and wellness optionsNew and modern office in Gateway Gardens, FrankfurtProfessional development in a modern and globally leading companyInsights into the international media landscapeA dynamic global teamWork independently and self-driven in an innovative environmentValue-driven culture and team-oriented workingWork from abroad for a determined timeframeAs a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision''s award-winning solutions, including its next-gen Cision Communications Cloud, visit and follow @Cision on Twitter.Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a "Top Diversity Employer" for 2021 byCision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contactPlease review our Global Candidate Data Privacy Statement to learn about Cision''s commitment to protecting personal data collected during the hiring process.