Position Summary:The Associate Manager – Corporate Communications will play a key role in strengthening the 7-Eleven Global Solution Center’s (GSC's) brand internally and externally through effective communications. This position will serve as a key Communications Business Partner, driving strategic initiatives and ensuring effective communication across various channels. The ideal candidate should possess a strong blend of strategic thinking, program management, creative execution, and meticulous attention to detail. As an individual contributor, this role offers significant growth potential for a high-performing individual.Key Responsibilities:Internal Communications (70%):Communications Business Partner:Serve as the primary communications point of contact for key internal groups, including HR, IT, Operations, Facilities and Admin, and various tech and business teams.Understand business priorities and translate them into effective communication strategies.Internal Communications Strategy & Execution:Develop and execute comprehensive internal communication plans.Manage internal communication channels (e.g., email, internal newsletters, digital platforms).Streamline communication processes to enhance efficiency.Track and measure the impact of communication initiatives, providing data-driven insights.Leadership Communications:Create compelling leadership communications, including video scripts and presentations (PPTs) and talk points.Develop and manage content for town halls, all-hands meetings, and other internal events.Employee Engagement:Manage and support communications for Employee Business Resource Groups (EBRGs) and the DEI committee.Foster a positive and inclusive work environment through effective communication and help those communities thrive.External Communications (30%):Candidate Experience Enhancement: Develop and implement strategic employer branding initiatives to elevate the overall candidate experience.Create and manage the candidate newsletter, delivering engaging and informative content.Support Tech Meetups and other recruitment/talent branding events to attract and engage top talent.Develop and maintain compelling recruitment collaterals, ensuring brand consistency.Promote and manage employee referral programs to expand the talent pipeline.Provide communication and branding support for hiring drives and recruitment campaigns.Podcast Management:Own end-to-end video podcast lifecycle, encompassing strategic planning, content development, production, and distribution.Collaborate with the design team to create compelling podcast content that elevates the 7-Eleven GSC brand.Partner with the social media team on distribution strategies and track podcast performance metrics, providing data-driven insights to optimize reach and engagement.Required Skills and Qualifications:Bachelor’s or post-grads degree in Communications, Journalism, Public Relations, or a related field.Minimum of 8 years of experience in corporate communications or agency supporting b2b or GCC brands, with a focus on internal and external communications. Past GCC experience will be an added advantage.Proven experience in developing and executing communication strategies.Strong writing, editing, and proofreading skills, with exceptional attention to detail.Experience in developing leadership communications, including email messages, video scripts, and presentations.Proficiency in managing internal communication channels and tools—from strategy to executionExperience in project management and the ability to manage multiple varied projects and events simultaneously.Excellent interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels.Strategic thinker with the ability to translate business objectives into effective communication strategies.Ability to work independently and as part of a team in a fast-paced environment.Experience with long forms of content, such as internal magazines, and short forms of content, such as newsletters, project reports, event debriefs, etc., is key.Desired Attributes:Self-driven, proactive, results and data oriented.Creative and innovative thinking for problem-solving.Strong storytelling and project management skills are a mustAbility to adapt to changing priorities.
Job Title
Associate Manager – Corporate Communications