Job Title

VIP Account Manager- Hindi SpeakingOur client is a new online sportsbook & casino operator offering a plethora of games, inclusive promotions, high-tech software and 24/7 customer support all in a safe environment.They are seeking an experienced and dynamic VIP Account Manager to nurture and grow their relationships with high-net-worth clients. The ideal candidate will provide top-tier service, ensure client satisfaction, and drive loyalty and business growth. Your roleAct as the primary point of contact for VIP clients, providing personalized and high-quality service.Develop, nurture, and maintain long-term relationships with VIP customers.Monitor and analyze client activity to anticipate needs and deliver tailored solutions.Handle client issues with professionalism and efficiency, ensuring swift resolution.Create and implement strategic plans to increase VIP client retention and engagement.Coordinate exclusive VIP events and experiences to strengthen client relationships. QualificationsBachelor’s degree in Business, Marketing, or a related field (preferred).3+ years of experience in account management, customer relationship management, or a related role, ideally working with high-net-worth individuals.Exceptional communication and interpersonal skills.Strong problem-solving skills with a client-centric mindset.Proven track record of building and maintaining client relationships.Ability to maintain discretion and confidentiality.Candidates must have their own portfolio showcasing past work, client success stories, or relevant achievements.