Job Title

We're looking for an experienced Manager, to focus on key account management as part of the Account Management team within our Sales and Marketing function. Our Account Management team focuses on the firm’s top priority accounts across different segments and supports lead relationship partners and account teams to drive profitable revenue growth and deliver exceptional client value. Responsibilities Facilitating and supporting client touch points and generating new revenue streams. Build and own C-suite/key influencers’ relationships. Work with the various competencies and lead relationship partners to identify and drive growth in new and existing relationships between PwC and the client to deliver opportunities and profitable revenue growth. Be the conduit of the account management team and different teams in the firm, driving broader and deeper relationships across the account, and supporting the conversion of strategic opportunities, delivering One Firm to the client. Ensuring all account fundamentals are in place, to drive sustainable growth for the business. Support the lead relationship partner or director in building high performing teams of partners and staff around their clients, sharing the knowledge and understanding of the client both in the account management team but also across the wider firm as required. Have a deep understanding of client’s priorities and strategies. Co-create and implement effective account strategies including relationship mapping, management of opportunity pipeline and generation of investment plans. Bringing discipline, structure, and support to account management teams through management information, market insight, knowledge sharing and meeting preparation. Working right across the pursuit process to inform, support, challenge and inspire their account teams to spot, develop and convert a pipeline of opportunities. Supporting the Firm’s one firm sales and marketing strategy, drawing on Sales and Marketing colleagues to deliver aspects where required. Identify opportunities in new areas, helping to drive the proposal process as appropriate. Ensure account infrastructure is in place and functioning appropriately – eg account team meetings; opportunity tracking and revenue reporting; client events/regular touch points; follow up on opportunities Manages ongoing client feedback process. This includes the conducting and sharing the outputs of client feedback and its actionables. Designs/manages delivery of the client planning workshops Follow up on opportunities with clients to ensure proposals are submitted on time; appropriate expertise is being deployed and deadlines are being met Acts as a central point of contact for the account team, helping the team across the region engage with the client in strategically defined areas; supports effective communication across the account team – e.g. through developing account communications, newsletters, value reports etc.