About USInfosys is a global market leader in business consulting and technology solutions, recognized as a Global Top Employer and a Great place to work. In addition, Infosys is also recognized as LinkedIn’s top companies to work with and also recognized as World’s Most Ethical Companies in 2025 by Ethisphere. As a renowned partner of future-oriented companies, Infosys supports customers in more than 70 countries and leads with innovative technology trends. Placed in the top group on the Forbes list of 100 most innovative companies, Infosys has ≈ 340,000 employees and annual sales of around $ 19 billion. With strategy consulting and the joint development of groundbreaking solutions in technology areas such as mobility, sustainability, big data and cloud computing, Infosys helps companies to grow in a constantly changing world. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.Summary of RolePrincipal Employee Relations: An Employee Relations leader heading a sub-function within HR-ER globally. The ER leader will develop a deep understanding of Infosys’s business and will collaborate with HR teams, Legal functions and business leaders to drive the Employee Relations function/policies/processes and interventions.Principal/ Sr Principal ER is a subject matter expert on employee relations issues and leads Employee relations function or a sub-function globally or for a region. Will ensure compliance with the applicable labor laws and regulations and work on enabling awareness to leaders, managers and employees about ER related policies.Responsible for interventions to sustain culture & values that align with the organization’s goal and strategy to create a more positive and productive work environment.This strategic leadership position will be responsible for reviewing, formulating and implementation of the Employee Relations function/practices for applicable areas of responsibilityRoles and ResponsibilityResponsible for strategy and operations for the ‘Workplace grievance resolution Hubs’ at Infosys globally and drive Company’s Culture and policiesEstablishing/sustaining/and improving Workplace grievance resolution mechanisms and process owner for operational matricesProvides specialist advice on employee relations requirements and procedures to Business leaders, HR leaders and Sr managementDrive grievance redressal mechanisms as per the company global policies ensuring timely redressal of employee issues. Lead a team for investigation process of formal employee complaints and recommend the company’s response to the employee.Ensures that legal requirements are met in terms of employee relations to minimize exposure to liability.Review the Employee relations practices/policies involving value violations (disciplinary process), grievance redressal process, performance deficiency process and suggest changes/improvements Guide & enable Business partner HR, Business leaders, Manager community on the following: Proactive measures to avoid the occurrence of grievances among employees to ensure a positive work environment. Performance deficiencies: Enable Business partner HR and Business leaders on the process to be followed in of performance improvement plans or poor performance exits. Drive anti-sexual harassment initiatives, and coordinate internal investigations in case of any incident Work with Labour authorities and other stake holders for statutory compliances involving Employee relations functions.Conduct or support central teams in case of any whistleblower investigations as neededConduct trend analysis to forecast and take measures to prevent incidentsUndertake management development activities by coaching, influencing, and sharing knowledge to increase manager’s abilities to manage their teams.Stay current on employment law, ER practices and trends.Experience Required- 15-20 yrs
Job Title
Principal Employee Relations