Responsibilities:Provide leadership and oversight to the technology and services teams to ensure adherence to both project deliverables and operational KPI’s are being met. Partner across the organization to ensure seamless service delivery where Infrastructure services are the dependent systems. Work closely with Services COEs and Customer Success to embrace and implement best practices, ensuring global consistency and standardization in service delivery.Collaborate with cross-functional teams within services and the wider organization to drive IT innovation and efficiency.Lead AOP (Annual Operating Plan) planning, drive cost efficiencies, and meet delivery targets while maintaining high service standards.Leads IT Infrastructure specialists in multiple locations, ensuring alignment to strategy and daily operations.Drive improvements in the service delivery model while adhering to the cost containment and operational efficiencies Develop strong working relationships across technology teams and encourage systems solutions to meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs Define and implement the infrastructure roadmap, aligning with business objectives of the customerOversee end-to-end infrastructure services, including migrations, modernizations, BCDR, VDI, networks, and DevOps.Identify the new technical areas to increase the technology breadth across the practice to help business growthEnsure high availability, performance, and scalability of infrastructure systems for the customersLead cloud strategy across public cloud and hybrid environmentsHelp the team design cost-effective cloud solutions, ensuring optimal performance, redundancy, and disaster recoveryOversee design, implementation across infrastructure servicesHelp the infrastructure services teams in assessing the customer Cloud migration & modernization roadmapHelp the infrastructure services teams in preparing the customers for their migration strategy by making them understand the migration approaches such as Rehost, Rebuild, Rearchitect and Re-platformHelp the infrastructure team architects and technical managersDesign robust Microsoft Azure solutions Implement Microsoft Azure infrastructure solutionsDesign and Implementing a Server Infrastructure, Implementing an Advanced Server InfrastructureDeploy and manage multiple environments to support agile development approachesCreate application ecosystem designsDesign and implement application infrastructure using Azure PaaS Services, AKSDesign and implement monitoring, logging and alerting solutions using Azure monitors, Prometheus/GrafanaHelp customers to opt for DevOps practicesPrepare migration strategy or design that outlines the applications & servers, database servers, reporting servers & integration services in scope for the migrationAssess the customer infrastructure regarding Azure migration and help them in understanding cloud cost, compatibility, migration roadmapDesign and implement highly available network solutions to enable communication across Azure and between Azure and On-PremisesMigrate customer infrastructure to AzureImplement highly available cloud-native solutions in Azure to host customer applicationsAutomate large-scale and repeatable deployments using ARM Templates/Terraform/AnsibleOptimize Azure cost using Azure Well-Architected Framework model, Azure Advisor, and cost management toolSet up backup and disaster recovery for Azure infrastructureMigrate databases to Azure using DMA/DMSSet up backup, disaster recovery for Azure SQL Databases and Managed InstancesMigrate database infrastructure to Azure virtual machines using SQL transactional replication methodology, SQL Always-On availability groups to migrate on-prem SQL servers Migrate various applications to Azure using application-specific replication methodsDeploy and configure basic availability groups and always-on availability groups for SQL servers in a single region and SQL servers in multiple Azure regionsModernize applications using Azure PAAS services like Azure App Service, Azure SQL DB, Azure SQL MI, Azure Database for MySQL, Azure Database for PostgreSQLRequirementsProven ability to lead large-scale projects and teamsExcellent communication and stakeholder management capabilitiesStrong problem-solving and decision-making skillsHave a highly positive and collaborative mindset that excels to drive change, develop partnership, fosters trust and collaboration Extensive experience defining overall strategy and innovation for a global organization Ability to set and meet deadlines and manage related risks. Strong situational leadership instincts and abilitiesExperience with defining and executing strategies and approaches around the technologies Technical experience5-7 years of experience in managing multiple teams is preferred5-7 Years of experience with Azure migrations and solution designing (Mandatory)7-10 years of experience with VMWare Virtualization, vSAN Management, vMotion, VMWare HCX Migrations, VMWare SRM, Active Directory & DNS Management, Backup5+ Years of job-related experience deploying, maintaining and managing Azure infrastructures, Infra and Application deployment pipelines5-7 years of experience is designing network solutionsDeep understanding of DevOps principles and experience with configuring and running CI/CD platforms such as Azure DevOpsHands-on experience with Terraform and Azure Deployment ManagerDeep understanding/strong working experience of CI/CD with Azure DevOps, Jenkins, Ansible, etcDeep understanding/strong experience of Docker, Kubernetes, Terraform, Azure Deployment ManagerHands-on experience in Azure using Azure Kubernetes Service, Azure Functions, Azure App ServiceInfrastructure monitoring, logging & alerting with Azure Monitor, Prometheus/GrafanaHands-on experience in debugging complex issuesHands-on experience in at least one of the scripting languages (Python / PowerShell / Bash etc.)Implementation/Administration/Troubleshoot/Support experience with followingServer Infrastructure Migration from On-prem Hyper-v/VMWare/Physical to Azure (Mandatory)Other Private/Public Cloud Platform to Azure (Mandatory)Experience with following assessment toolsAzure Migrate (Mandatory)Database Migration Assistant (Mandatory)App Service Migration Assistant (Mandatory)MovereExperience with following migration toolsAzure Site Recovery/Azure Migrate (Mandatory)Carbonite/DoubletakeExperience with following disaster recovery toolsAzure Site Recovery (Mandatory)Veeam (Mandatory)Zerto/SRMExperience with following backup toolsAzure Backup for Server/Azure Backup for SQL (Mandatory)Azure Backup Server (Mandatory)Veeam/CommvaultExperience with following Azure Services (Mandatory)Azure Virtual MachinesAzure StorageAzure DisksAzure DNSAzure Private DNS Zones and Private LinksVirtual Networks/VNET PeeringAzure SQL Database/Azure SQL MIAzure Database for MySQL/PostgreSQLAzure ADExperience with deploying and configuring SQL FCI/Always-on (Mandatory)Experience with DMA/DMS (Mandatory)Experience with Infrastructure Automation tools like ARM Templates/Terraform/Ansible (Mandatory)Experience with PowerShell/Python scripting
Job Title
Practice Manager