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Job Title: Credit ControllerLocations: Chennai, IndiaJob Summary: The Credit Controller will be responsible for managing the credit and collection process, ensuring timely payments from customers, and minimizing outstanding debt for PAN India basis. "The candidate should have experience as a Credit Controller, mandatorily from the logistics or a freight forwarding Industry"Responsibilities:Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment history.Credit Limit Management: Establish and monitor credit limits for customers based on their creditworthiness and payment behavior.Invoice Management: Ensure accurate and timely invoicing to customers.Collections: Proactively follow up with customers regarding outstanding payments, utilizing various communication methods (phone, email, etc.).Payment Processing: Monitor and record customer payments, reconciling them with outstanding invoices.Doubtful Debt Management: Identify and escalate potentially uncollectible accounts, working with the team to develop recovery strategies.Reporting: Prepare regular reports on outstanding receivables, aging analysis, and collection performance.Customer Relationship Management: Build and maintain strong relationships with customers, addressing their payment inquiries and resolving any disputes.Process Improvement: Identify and implement improvements to the credit and collection process to enhance efficiency and minimize risk.Compliance: Ensure adherence to company policies and procedures related to credit and collections.Collaboration: Work closely with the sales, finance, and customer service teams to ensure smooth and efficient order processing and payment collection.Qualifications:Bachelor's degree in Finance, Accounting, or a related field.The candidate must have 3 to 4 years of experience as a Credit Controller, mandatorily from the logistics or a freight forwarding Industry.Strong understanding of credit and collection principles and practices.Excellent analytical and problem-solving skills.Excellent communication (written and verbal) and interpersonal skills.Proficiency in MS Office Suite, especially Excel.Experience with ERP systems (e.g., SAP, Oracle) is a plus.Ability to work independently and as part of a team.Strong attention to detail and accuracy.