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About ForsysForsys is a global technology firm providing a wide spectrum of enterprise, cloud, and analytics services.It was incorporated in 2010 with an aim to provide quality services in the field of software solutions, including front, middle and back-office systems.Forsys’ prime offerings are in the areas of Cloud and Analytics, Supply Chain Management, ERP Financials, Customer Experience, and Relationship Management, Quote-to-cash and Data MigrationResponsibilities:● Excellent Communication (written, oral, and verbal), Presentation skills, Interpersonal and management skills ● Minimum of 10+ years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements ● Extensive solution definition experience including evident experience and knowledge of – CRM System and Solution Architecture design (functional & technical), Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints, Application and Integration patterns ● Relevant certifications, ideally in Salesforce, CloudSense or Architect certified ● Ability to engage with senior clients in a business-centric, business outcome-oriented dialogue ● Ability to articulate the relevant platform value proposition● Customer-oriented and great at building client relationships ● Desire to work in a dynamic work environment and be creative within a team ● Proven ability to build, manage, and build a team-oriented environment ● Proven ability to work creatively and analytically in a problem-solving environment ● Desire to work in an information systems environmentRequirements / Specifications:● Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain ● Work with clients to shape technical architecture and define and scope projects to address specific needs ● Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment. ● Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions, and automation ● Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state ● Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials● Solutioning and effort estimation for requirements ● Defining delivery approach, plan, and staffing ● Define master data management, data migration & data integration strategies ● Leading and ensuring the successful delivery of and other CRM implementation engagements ● Managing resource requirements and project team members ● Leading business and functional requirements definition and prioritization/scoping of requirements ● Complete fit gap analysis of functional requirements against features and functionality ● Maintaining and coordinating communication with the customer throughout each project ● Disseminating best practices on solution positioning and delivery