Job Title

Key Responsibilities:CRM (D365 CE) s Lead Management:Improve lead management processes and data consistency.Standardize and govern accounts, contacts, and lead data through Master Data Management (MDM).Configure system elements to enhance sales tracking and reporting.Product Management s Integration:Optimize Ratelinx/TMS integration for accurate shipping workflows.Standardize Unit of Measure (UOM) and replenishment processes.Work closely with cross-functional teams to align CRM and supply chain needs.System Integration s Optimization:Develop and manage D365 CE integrations with third-partyEnsure seamless data flow between CRM, ERP, and other enterprise applications.Required Skills s Experience:Minimum 5 Years Experience in D365Holding a Microsoft Certification for D365 professionalExtensive expertise in D365 CE (Customer Engagement), including configuration, customization, and best practices.Experience in CRM-ERP integrations.Strong understanding of supply chain workflows, lead management, and sales processes.Experience with TMS (Transportation Management Systems), preferably Ratelinx.Knowledge of Unit of Measure (UOM) standardization and replenishment processes.Strong communication and collaboration skills to work across technical and business teams.Ability to drive process improvements, system optimization, and user adoption.Preferred Qualifications:->B.Tech/ BE/ MCA from reputed universities/ College->Experience with Power Platform (Power Automate, Power BI, Power Apps).->Background in supply chain management, logistics, or manufacturing. ->Familiarity with Azure, AWS, or other cloud integration tools.->Experience in Dual Write integration- good to have->Certifications in Microsoft Dynamics 365 or related technologies.