Job Title

The role involves managing counselling operations, developing strategies for student engagement, and leading a team to improve student conversions. This position requires strong leadership, deep knowledge of international education, and the ability to drive sales performance through effective counselling and product strategies.Key Responsibilities:Product Strategy and Management:Develop and implement strategic plans for counselling services, ensuring alignment with market trends and student needs.Monitor and analyse market trends, competitor activities, and student feedback to refine counselling processes.Collaborate with marketing teams to create effective engagement strategies for new and existing programs.Sales Performance:Set student enrolment targets for various study destinations and ensure targets are met across all branches.Monitor student conversion rates and provide regular performance reports to senior management.Identify and address challenges impacting the enrolment process, ensuring high-quality counselling support.Team Leadership and Knowledge Management:Lead and motivate the counselling team to achieve student enrolment targets.Provide training and support to team members to enhance their counselling skills and knowledge of study destinations.Oversee the development of product knowledge documentation and ensure continuous learning.Actively contribute to building knowledge systems to improve counselling efficiency.Required Qualifications & Skills:Bachelor’s or master’s degree in education, Business, or a related field.5+ years of experience in student counselling, overseas education, or a related role.Strong knowledge of global education systems, admissions processes, and visa requirements.Proven ability to lead and manage teams effectively.Excellent communication, presentation, and interpersonal skills.Strong sales and target-driven mindset to improve student enrolments.Proficiency in CRM tools and counselling management systems.