Job Title

Job description Delivery Manager - ADM (Application Delivery Manager)Roles and responsibilitiesMinimum of 20+ years of IT experience managing multiple accounts with an annual revenue of $15-20 Million Experienced in Service Delivery, product development and Project/Program Management across various technologies and industry segments Experienced in diverse business domains like E-Commerce, Hospitality, Banking, Health Insurance, Finance, Retail, Manufacturing and Automotive Managed portfolio of more than 5 customer accounts in diverse industry verticals across Globe Responsible for P&L Management, Delivery Oversight and Governance Involved in opportunity pipeline generation, RFI/RFP response process and managing all customer relationships, Pricing and service models Handled large project implementations involving new developments, transitions and transformations Experienced in all aspects of project Initiation, Planning, Execution, monitoring and control and closure activities of projects Experienced in all phases of software development lifecycle including requirement analysis, design, coding, testing, UAT, go live & Hypercare Experienced in Application Support Management Handled Metrics collection, KPI and Performance Analysis, Capacity and resource planning, MIS, Dashboards Involved in Agreements, Purchase Orders, Change Management Handled C-Sat Management, Reviews & Feedback, Employee training, Appraisals PMP / Agile certifiedTechnologies:JAVA, Python, Dotnet, Cloud, Middleware, Database, MS Project, MS Office tools etc. Areas of Expertise:Delivery management, Software Development, Project/Program Management, Application Support, Engagement Management, Staffing, Pricing Models, Process Improvement. Domains:E-Commerce, Retail, Hospitality, Healthcare, Health Insurance, Banking, Finance, Manufacturing etc. Education:BE / B-Tech / MCA / MBAIf you're interested, please apply here or you can share me your update with at ganesh@. ThanksRegards Ganesh R Assistant Manager - Talent Management ITC Infotech - Bangalore