Job Title

Company ProfileTLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Set up over 20 years ago, we have a pan India presence and regional presence in Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 500 plus people and bring a culture of innovation to deliver excellence. Our teams including design, tech, digital, support, contact centers provide a unique single window solution to our customers.TLC managed websites include , , and TLC Apps include Club Marriott South Asia, Gourmet Club Kenya, DLITE PLUS that are available on the App Store and Google Play Store.To know more about us please visit and Designation: Product Sales ManagerCompany Website: ,Job Responsibility:Execute sales strategy to drive revenue growthOwn and control direct costs pertaining to the sales delivery, primarily human resource related.Collaborate with Cluster Manager and TLC Corporate teams to analyze data, develop lead generation marketing opportunities for member acquisition, review the membership product, scripts and narrative to the customer and to provide feedback from the voice of the customer.Support TLC Tech products success in your area through advocacy and trainingCultivate a good working relationship with the hotel / client teams with a positive narrative on the Program contribution and its performance for the benefit of the hotelCollaborate with the Hotel / Client teams to identify and implement opportunities for growth including bulk, partnerships and retail databases for enrolment and increased footfalls from Members through their sales and marketing networksManage transparency to the customer on membership benefits, high CSAT scores and escalations on a crisis basis to ensure member satisfaction, increased usage and higher renewal ratesLead recruitment of the teams through collaboration with hotel and TLC corporate teams and lead the induction and training of new recruits.Monitor delivery of KPIs of your self and your teamsDesired ProfileBachelor's degree in Business, Hospitality Management, or a related field.A go-getter, filled with initiative and self drive who can think out of the box.3-5 years of experience in sales of software services, preferably in hospitality technology or a related industry.Fair to strong knowledge of the hospitality industry, including hotel operations, guest services, and technology trends.Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.Exceptional interpersonal skills and the ability to build rapport with clients.Self-motivated, with the ability to work independently and as part of a team.Willingness to travel to client sites as needed.Proficiency in CRM software and Microsoft Office Suite.Experience in the sales and training of hospitality technology solutions, such as property management systems, point-of-sale systems, guest experience platforms, or related products.Strong tech/digital background will be an added advantage