Job Title: Customer Relations Officer - PresalesLocation: India, NoidaRole PurposeWe are looking for a proactive and persuasive Customer Relations Officer - Presales at Gedu to engage with potential customers, generate leads, and schedule appointments for the sales team. The ideal candidate should be confident in handling outbound calls, building rapport with prospects, and contributing to business growth.Job Responsibilities:Make outbound calls to potential customers to introduce and explain the companys products/services.Identify customer needs and qualify leads for the sales team.Schedule appointments and ensure a seamless handover of qualified leads.Maintain accurate records of customer interactions in the CRM system.Follow up with potential customers to maximize conversion opportunities.Meet daily/weekly/monthly call and lead qualification targets.Maintain a positive and professional attitude in customer interactions.Essential Skills and ExperienceEducation: Minimum GraduationExperience: 1-3 years in tele-calling, customer service, or pre-sales.Excellent verbal communication skills in EnglishStrong persuasion, negotiation, and relationship-building abilities.Ability to handle objections and maintain professionalism.Basic knowledge of MS Office and CRM tools.Target-driven, self-motivated, and result-oriented mindset.Join us on this exciting journey!To know our Privacy Policy, please click on the link below or copy paste the URL on your browser:
Job Title
Customer Relations Officer - Presales