Job Title: IT & OTA Specialist (Remote - Night Shift)Location: Remote (India)Shift: Night Shift (Aligned with US (MST/PST) time zones)Employment Type: Full-TimeSalary: ₹5,00,000 to ₹9,00,000 per year, based on the candidate's skills and experience.About the Role:We are looking for a tech-savvy and detail-oriented IT & OTA Specialist to support our internal teams, optimize OTA platforms, and drive operational excellence across our property portfolio. You’ll play a key role in ensuring listing accuracy, platform functionality, and seamless internal IT operations.If you have experience with OTA platforms, technical support, and property management systems - and are excited about working with a global team - this role is for you.Key Responsibilities:Provide technical support to internal teams and customers, ensuring optimal functionality of OTA platforms and property systems.Monitor and maintain listings on OTA platforms (e.g., Airbnb, ) for accuracy and performance.Identify and implement improvements to enhance user experience and optimize pricing strategies.Manage onboarding and offboarding processes, ensuring timely access provisioning and documentation.Procure and manage IT equipment and tools to support operations.Collaborate across departments to resolve operational and technical issues.Analyze data to adjust pricing, track trends, and support revenue management.Operate in an Agile environment, responding to feedback and delivering iterative improvements.Lead or participate in team syncs to align goals and track progress.Stay adaptable and proactive in meeting evolving business and tech requirements.Qualifications:Bachelor’s degree in IT, Business, Operations, or a related field (or equivalent work experience).Nice to have Hospitality experience.Proven experience in technical support, OTA platforms, and/or IT operations.Strong knowledge of OTA platforms (e.g., Airbnb, ) and their functionalities.Experience with property management systems (e.g., Hostaway, Guesty, Track or similar).Experience working with API plugins or integrations between PMS and OTAs.Excellent problem-solving skills and attention to detail.Proficiency in data analysis and optimization techniques for pricing and performance.Experience working in an Agile environment, delivering iterative solutions.Strong communication and interpersonal skills with the ability to collaborate across teams and manage multiple priorities.Proactive, self-motivated, and adaptable to changing business needs and technologies.The preceding description is not designed to be a complete list of all duties and responsibilities required of the job. The company reserves the right to modify or change the job description at any time with or without notice. Employment is “at will”, and nothing in the job description should be construed as a contract for employment for any specified period of time.
Job Title
IT & OTA Specialist