Responsibilities:Strategy & Framework Development: Define and develop a comprehensive strategy and framework for catalogue quality improvement across the network, encompassing data standards, quality metrics, and governance mechanisms.Process Design & Implementation: Design and implement scalable processes and workflows for onboarding, monitoring, and improving the catalogue quality of sellers and seller network participants.Data Quality Management: Establish and enforce data quality standards, guidelines, and best practices for product and service information. Implement mechanisms for data validation, cleansing, and enrichment.Visibility Enhancement: Identify and implement strategies and technical solutions to improve the visibility and discoverability of seller catalogues on buyer applications, considering factors like search optimization, categorization, and presentation.API Integration & Data Exchange: Leverage and understand APIs for data exchange and integration to facilitate efficient catalogue management and quality checks across the network. Collaborate with technical teams to ensure seamless data flow.Performance Monitoring & Reporting: Define key performance indicators (KPIs) to track catalogue quality and visibility metrics. Establish reporting mechanisms to monitor performance, identify areas for improvement, and communicate progress to stakeholders.Ecosystem Collaboration: Engage and collaborate with seller network participants (e.g., seller platforms, technology providers, buyer platforms) to understand their catalogue management processes and provide guidance and support for quality improvement.Consultative Problem Solving: Adopt a consultative approach to understand the challenges faced by sellers and network participants related to catalogue quality and visibility. Develop and implement effective solutions in a collaborative manner.Tooling & Technology Evaluation: Evaluate and recommend tools and technologies that can aid in catalogue quality management, data validation, and visibility enhancement.Training & Documentation: Develop and deliver training materials and documentation to educate sellers and network participants on catalogue quality standards and best practices.Continuous Improvement: Stay abreast of industry best practices and emerging trends in catalogue management, data quality, and e-commerce visibility, and proactively identify opportunities for continuous improvement.Qualifications:Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.5-8 years of relevant experience in data quality management, catalogue management, e-commerce operations, or related roles.Strong technical understanding of data management principles, data quality frameworks, and data governance.Working knowledge of APIs (REST, SOAP) and data exchange formats (JSON, XML).Experience with data validation tools, data cleansing techniques, and data analysis.Proven ability to define and implement processes and workflows for data or content management.Excellent analytical and problem-solving skills with the ability to identify root causes and propose effective solutions.A proactive and results-oriented approach with a strong focus on achieving measurable improvements.Ability to think strategically at an ecosystem level and understand the interconnectedness of network participants.Preferred Qualifications:Experience working within the e-commerce domain, particularly with multi-seller platforms or marketplaces.Familiarity with product information management (PIM) systems.Understanding of search engine optimization (SEO) principles relevant to e-commerce catalogues.Experience in developing and delivering training programs.Knowledge of data analytics tools (e.g., SQL, Google Analytics).
Job Title
Catalog Manager