Job Title

We are seeking an experienced Client Manager to lead and manage recruitment delivery for multiple clients. The ideal candidate has 7-10+ years of experience in talent acquisition, ideally from companies that have worked for startups, consumer tech, SaaS, software product companies, or GCCs in India. This role involves overseeing a team of recruiters, managing client relationships, and ensuring recruitment processes align with our clients’ hiring goals and standards. The Client Manager will be responsible for delivering top-tier recruitment services, driving client satisfaction, and ensuring successful placement outcomes. Key Responsibilities:Client Relationship Management:Serve as the primary point of contact for assigned clients, building strong, long-term partnerships.Understand client hiring needs, culture, and business objectives to deliver tailored recruitment solutions.Conduct regular check-ins with clients, managing expectations and addressing any challenges in the hiring process.Recruitment Delivery Oversight:Develop and implement recruitment strategies that align with client needs and market trends in the startup, consumer tech, SaaS, software product, or GCC sectors.Manage the end-to-end recruitment process, from sourcing to offer negotiation, ensuring timely and quality delivery.Coordinate with internal recruitment teams to prioritize client needs and optimize hiring outcomes.Team Management:Lead and mentor a team of recruiters, setting clear performance goals and fostering professional growth.Allocate resources and manage workloads to ensure efficient recruitment delivery across multiple clients.Conduct regular performance reviews and provide ongoing feedback and support to the recruitment team.Stakeholder Management & Communication:Develop and maintain strong relationships with key stakeholders, ensuring smooth collaboration and alignment on hiring initiatives.Present recruitment progress and metrics to clients, providing insights and recommendations for improving hiring outcomes.Act as a trusted advisor, offering market intelligence and talent acquisition strategies that add value to clients’ hiring processes.Process Improvement & Reporting:Analyze recruitment performance metrics to identify areas for process optimization and efficiency gains.Ensure compliance with recruitment best practices and company standards.Prepare regular reports on recruitment metrics, client satisfaction, and team performance.Key Requirements:Experience: 5-10 years in recruitment, with a focus on startup, consumer tech, SaaS, software product, or GCC sectors in India.Leadership: Proven experience managing a team of recruiters, with a strong track record of meeting hiring targets and delivering quality hires.Client Management: Demonstrated success in managing multiple client accounts and recruitment delivery.Communication Skills: Excellent written and verbal communication skills, with a talent for managing stakeholder expectations.Stakeholder Management: Strong skills in engaging and influencing clients and key stakeholders. Preferred Qualifications:Familiarity with recruitment software and ATS systems.Strong problem-solving skills and adaptability in a fast-paced, dynamic environment.Ability to thrive in a results-oriented, client-focused role.Apply Now