About ArenessAreness is a legal consulting firm that provides comprehensive services to clients worldwide. We prioritize professional ethics and strive to be your trusted legal partner by delivering exceptional results. We understand the complexities of the legal landscape and challenges that businesses face, and our client-centric approach ensures personalized solutions tailored to your unique needs. Our experienced team offers strategic counsel and practical guidance in business advisory, dispute resolution, and more, ensuring your legal matters are handled with utmost care and precision.Role DescriptionThe Customer Relationship Manager will be responsible for maintaining and nurturing client relationships, understanding client needs, and delivering exceptional service. Day-to-day tasks include managing client communications, providing regular updates, and ensuring client satisfaction through effective problem-solving and tailored solutions. The role also involves collaborating with internal teams to align client priorities with service delivery, ensuring timely and precise legal assistance. Role shall include lead generation, account management, strategy, competitor mapping, upselling and cross-selling.QualificationsStrong communication and interpersonal skillsProven experience in client relationship management and customer serviceAbility to understand and address client needs effectivelyProblem-solving skills and ability to provide customized solutionsTeam collaboration skills for effective internal coordination
Job Title
Customer Relationship Manager