Job Title

We are looking for:Sales Force AdministratorLocation: Hyderabad/in Department: Business Support ServicesWork Timings : IST – 2:00 – 23:00 hrs (Initial 1-2 months it will be 18:30 to 3:30 hrs)About us:We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services and Media Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this together.The Salesforce Administrator will identify new and creative opportunities to leverage and its database to support additional business processes and/or clients and will be motivated, team-oriented, and passionate about Salesforce technology.This is an exciting role and would entail you to:The Salesforce Administrator must be able to perform the following essential duties and functions:•Reviews and understands general organization needs and context for development projects•Facilitates requirements for gathering, prioritizing, and mapping features to business processes and client requests•Implements enhancements and rolls out new features to •Help set the direction and execution of future improvement priorities while working with various teams to improve how CRM information is used•Designs and executes solutions for challenges such as data mapping, object modeling, page layout design, and workflow rules•Creates training and user documentation, and maintains ongoing documentation processes as business needs evolve or features are added•Handles management between development sandboxes and production environment•Works directly with stakeholders and internal and external developers to plan and implement solutions•Manages a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers, and workflows•Serves as a subject matter expert (SME) for •Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base•Develops reports, dashboards, and processes to continuously monitor data quality and integrity•Assists with “train-the-trainer” program, training people in the use of .•Handles customization of fields, page layouts, record types, reports, and dashboards. Develops and designs custom objects and code as needed. Customizes, configures, and manages flows•The primary job functions and responsibilities include, but are not limited to, those listedThis may be the right role for your if you have,Bachelor’s Degree or equivalent related experience in business or technology3+ or more years as a administrator Two or more years working with business teams on data migration and cleanupOne or more years of project managementStrong understanding of best practices and functionalityProven experience developing enhancements to support core business processesExperience with Appexchange and Salesforce-to-Salesforce transfersPython and HTML experience strongly desiredExcellent technical, business, and people skillsProvide high quality support via both telephone and emailWell organized and flexible to meet continuously changing priorities and challenges Administrator and Advanced Administration Certification preferred. Developer Certification a plusDesigns, develops and implements custom objects in SFDC. Implements triggers, workflows, and validation rules in SFDCExcellent project management skills with a sense of urgencyDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitudeCreative and analytical thinker with strong problem-solving skillsExcellent interpersonal and communication skillsExperience working with sandbox and production environments to manage/test functional or process changesDemonstrated ability to provide instruction to audiences of varying technical backgroundsPassionate about solving challenges by leveraging database and technology solutionsNote:This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. Responsibilities may change based on business needs.