Job Title

Company DescriptionYour-space is an eco-system dedicated to providing safe and comfortable residences for students. We focus on holistic living with carefully chosen facilities and services to ensure safety, comfort, and a jovial atmosphere. At the core of our premium development lies the philosophy that this is primarily your home, a place for you to carve out a unique niche and thrive.Job Title: Community ManagerJob Summary:We are seeking an experienced Community Manager to join our hospitality team. The successful candidate will be responsible for building and maintaining a strong online community of customers, influencers, and brand advocates. This role will focus on creating engaging content, managing social media channels, and developing strategies to drive customer loyalty and retention.Key Responsibilities:1. Social Media Management: Develop and implement social media strategies to engage with customers, influencers, and brand advocates.2. Content Creation: Create high-quality content (text, images, videos) to showcase our brand, products, and services.3. Community Building: Build and maintain a strong online community through social media channels, online forums, and influencer partnerships.4. Customer Engagement: Respond to customer inquiries, comments, and reviews in a timely and professional manner.5. Influencer Partnerships: Collaborate with influencers and brand advocates to promote our brand and products.6. Campaign Development: Develop and execute social media campaigns to drive customer engagement, loyalty, and retention.7. Analytics and Reporting: Monitor and analyze social media metrics to track engagement, reach, and conversion rates.Key Performance Indicators (KPIs):- Social media engagement metrics (likes, comments, shares)- Influencer partnership ROI- Customer satisfaction ratings- Community growth rate- Campaign conversion rates