Job Title

HCLTech || DIRECT WALK-IN for OTC, Order management (Purchase order & Sales order), Billing, & Collections - 11th Apr'25We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can become the best version of themselves that they can be.If all this sounds like an environment you'll thrive in, then you're in the right place. Join us on our journey to advancing the technological world through innovation and creativity.Skill: OTC, Order management (Purchase order & Sales order), Billing, & Collections.Contact: Maithreyee HRPlease share your update resume if the requirement suits your profile, it to maithreyee.a@Experience: 1 - 5 yrs can walk - in directly.Required Skills:Relevant Experience should be mandatory in OTC/Order management (Purchase order & Sales order)/Billing/Collections.Degree should be Mandatory (Minimum 15 Years of education mandatory).Flexible to work at night shifts (Strictly no Rotational or Regular shifts).Flexible to work from office (5 Days).Walk-in Details:Skill: OTC - Account Receivable (Collection).Skill: Order Management (Order Processing and Order Fulfillment).Date: 11th Apr 2025.Time: 11 am to 12 pm.Experience: Fresher to 8 Years. (Fresher with BE-Graduate are not eligible)Interview Mode: Face to Face InterviewInterview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.HR: Maithreyee AYour Role & Responsibilities:The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line with Xerox policy. Working with other teams, management, and country teams as well as directly with Customers/Partners.Achievement of Weekly/Monthly/Quarterly targets and SLABeen driven and motivated to achieve targets set.Robust escalation process.Resilient under pressure and ability to quickly adapt to unforeseen work demands.To manage effectively designated teamwork-flow to achieve SLA and TargetsInput & Process Orders & ReturnsValidation of Orders and PricingManagement of relevant customer detailsTo ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targetsTo provide Team Leader with timely and accurate reporting that captures performance trend metrics and actionable management information.Equality & Opportunity for All:Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.