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Job Role: Candidate Support InternLocation: RemoteCompensation: INR 21,000(Gross)PF Deduction: INR 3,600Professional Tax: INR 200Training Fee: INR 3,000Net take home: INR 14,200As a Candidate Support Intern, you will play a crucial role in managing candidatecommunications, verifying documentation, and ensuring that all candidate interactions arehandled with professionalism and empathy. Your role will be a blend of customer support andcandidate outreach, focusing on resolving issues and enhancing the overall candidateexperience.About Company / Benefits● Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free● Tele doctor consultations with 15 different specialities for you and your family membersincluding Mental Health.● Learning & development budget ( Up to Rs. 21,000/-)● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide howyou want to use this. Yours to keep.● Work from anywhere - no location preferred. We have people working from 85 differentcities in the country. Truly India. You can even work from a beach, hill or just a city.● Earn EngageWith points for recognitions from team members, and special events likeanniversaries and birthdays, which can be redeemed for various rewards andrecognitions.Responsibilities:● Be a candidate champion, addressing inquiries and resolving issues via email or chat.● Review candidate-provided documents for completeness and accuracy, communicatingclearly if additional information is required.● Educate candidates on the documentation process, providing guidance and support toensure they understand the requirements.● Document candidate interactions and feedback to identify trends and areas forimprovement in the candidate experience.● Collaborate with cross-functional teams to address candidate needs and enhance theoverall experience.● Create and maintain support documentation to streamline common and recurringquestions.● Assist Candidate Success Managers with tasks such as updating candidate informationand informing internal teams of any escalated issues.● Handle level 1 escalations that require a solid understanding of our documentation andcandidate support processes.What We're Looking For:High Agency: You take initiative, make decisions, and tackle challenges proactively.Communication Champion: You communicate with clarity, professionalism, and empathy.Detail Detective: You have a keen eye for detail and excel at solving problems.Tech Savvy:You are comfortable with Google Sheets and eager to learn new software tools.Team Player: You collaborate enthusiastically and are always eager to learn and grow.Requirements:● Strong written and verbal communication skills.● Basic understanding of customer support and/or candidate management.● Ability to work independently and as part of a team.● Strong organizational skills and attention to detail.Please Note:● This is a full time internship opportunity so expect to work for 9 hours including 1 hourof break and you should be available for a minimum duration of 9 months.Shift Structure:● 6-Day Workweek: This is a fast-paced, full-time internship where you’ll work six days aweek Monday - Saturday.● Night Shifts & Weekends: While not a regular requirement, there may be times whenyou'll need to work night shifts or Sundays. When that happens, you'll be compensatedfor your extra efforts.● Overtime (OT): If you’re required to work on Sundays or night shifts, you’ll receiveovertime pay as per company policy. Your time and hard work will be recognized andrewarded!● Work Hours: You’ll be working 9 hours a day, with a 1-hour break to recharge. It’s allabout balancing productivity with well-being.You can share your resume on as well