Job Title

Business Development Manager(Sales)Location - Kolkata , PuneKey ResponsibilitiesWork experience: Minimum 4-5 years preferably in the automobile/ ancillary industryMinimum qualification: Graduate with good written and communication skills Must possess a 2-wheeler for commute· Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory· Initiating and developing relationships with key decision makers in target organizations for business development· Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management· Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.· Attending to clients concerns & complaints and undertaking steps for effectively resolving them· Interacting with the customers to gather their feedback regarding the products' utilities.· Maintaining cordial relations with customers to sustain the profitability of the business. Responsibilities· Acquisition of new clients and ensuring continuous business from them.· Managing relationship with existing accounts and taking out business from them.· Maintaining regular contact with existing customer and provide customer satisfaction.· Identify and penetrate into potential new business / customers to develop new accounts· Evaluating customer requirements / potential.· Providing alternative solutions proposals focused on customer's need· Updating customers regularly on new product / services/ business offerings.· Business Development· Identifying & prioritizing prospect· Final negotiations and finalizations of the orders.· Manage proper Execution of the orders, handling complaints and ensure customer satisfaction.· Client Objection & Grievance handling· To ensure timely payment collections.· Self-Motivated towards ensuring achievement of defined targets & proactively working towards keeping his customers happy to ensure repeat business.· Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders.· Generating the additional & new revenues from the existing customers by providing them new enhancements.· Developing relations with the top corporate authorities· Managing tenders from the prospective clientsKeeping a track of competitors activity in his assigned territory & updating the organisation of such activities.