Job Title

Company Description Artium is an integrated music-tech platform based in Mumbai. Our platform enables music enthusiasts to embark on a journey from being learners to creators and influencers. We believe in promoting music education and providing a space for individuals to express their creativity. Role Description This is a full-time on-site role for a Customer Service Representative at Artium. As a Customer Service Representative, you will be responsible for providing support and ensuring customer satisfaction. Your tasks will include addressing customer inquiries, resolving issues, and maintaining a positive customer experience. Qualifications Strong customer service skills, including communication and problem-solving abilitiesExperience in customer support and handling customer inquiriesAbility to prioritize tasks and manage time effectivelyExcellent interpersonal skills and a friendly demeanorAttention to detail and accuracy in handling customer informationProficiency in written and verbal communicationAbility to work well in a teamKnowledge of music and/or experience in the music industry is a plusBachelor's degree in a relevant field