Job Title

Experience: 6+ years in which minimum 2 years with Dialogflow CXShift time: 2PM-11PM or 3PM to 12AMJob Description: We are looking for a Senior or Lead Dialog Flow CX Consultant to join our team.Responsibilities:Design, build, and manage complex conversational experiences using Dialog Flow CXWork extensively with Dialogflow CX components including flows, pages, fulfillment, and event handlersDevelop integrations with telephony, chat platforms, CRM systems, and other third-party servicesUtilize GCP services (e.g., Cloud Functions, Cloud Run, BigQuery) to enhance bot functionalityImplement and support CI/CD pipelines, version control, and follow Agile methodologiesWrite and maintain clear technical documentation and conversation design guidelinesCollaborate with cross-functional teams to ensure robust, scalable, and maintainable chatbot solutionsRequirements:6+years of experience in which minimum 2 years of hands-on experience with Dialogflow CX (not just Dialog Flow ES)Strong understanding of flow-based design, fulfillment logic, and multi-channel deploymentDemonstrated experience with platform integration and deployment for chatbotsFamiliarity with Google Cloud Platform (GCP) services relevant to bot developmentComfortable with version control tools like Git, and understanding of CI/CD processesStrong communication skills and ability to document processes and train stakeholdersOpen to work in second shifts (2PM-11PM or 3PM to 12AM)If interested please share your resume at Nikitasingh@