Job Title

Company DescriptionOffshore Minds is a premier KPO firm specializing in commercial real estate, empowering companies to scale efficiently and reduce back-office costs effectively. We support over 100 clients globally, including real estate developers, investment funds, and property management companies. Our services span accounting, financial analysis, lease administration, and asset management, helping clients achieve operational cost reductions of 40-60%. We provide expert real estate professionals who deliver speed, accuracy, and market intelligence, redefining the future of work with a culture of ownership, discipline, and high performance.Role DescriptionThis is a full-time remote role for an Administrative Assistant. The Administrative Assistant will be responsible for providing administrative assistance, handling customer service inquiries, and supporting finance and analytical tasks. The role will involve regular communication with team members and clients, managing schedules, and maintaining accurate records. Duties also include preparing documentation, conducting research, and assisting with various administrative tasks to support the company’s operations.Key ResponsibilitiesAnswer inbound calls and assist with basic inquiries professionally.Make outbound collection calls with sensitivity and persistence.Draft, format, and proofread business letters, emails, and internal documents.Support the administrative team with daily operational tasks.Handle client communication with professionalism and accuracy.Maintain organized records and update internal systems as needed.Perform other administrative and communication-related duties as assigned.RequirementsFluent in English (spoken and written) with excellent communication skills.Prior experience of 2+ Years in an administrative, customer service, or virtual assistant role (preferred).Strong organizational skills with attention to detail.Proficient with Microsoft Office (Word, Outlook, Excel), Trello and other common software tools.Comfortable handling business communication, including collection calls.Ability to work during U.S. business hours consistently.Professional demeanor, reliability, and a proactive approach to problem-solving.Preferred QualificationsExperience supporting teams remotely.Familiarity with CRM systems and call management tools.Job DetailsPosition: Administrative AssistantDepartment: AdministrationEmployment Type: Full-Time, PermanentLocation: Remote (India)Work Hours: EST/PST (U.S. Time Zone)Industry: Outsourcing & Offshoring Consulting