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Greetings from Sloka IT Solutions (for EU-based requirements) / Kamkon IT Solutions (for India-based requirements).Title - Salesforce AdministratorLanguage - EnglishLocation - Anywhere in indiaDuration - Minimum a year and it can be extendableWorkplace type -RemoteExperience - 2-5 yearsKey Responsibilities:● Salesforce Administration & Configuration: Manage and configure Salesforce environments, including user profiles, roles, permissions, workflows, and reports.● User Management & Support: Oversee user accounts, profiles, and permissions to ensure proper access controls. Provide ongoing support to end-users, troubleshooting issues and resolving them in a timely manner.● System Optimization & Customization: Customize Salesforce using point-and-click tools (e.g., Lightning components, Visualforce, Process Builder, Flow) to meet business requirements.● Data Management: Perform regular data imports, exports, and quality checks, ensuring data accuracy and integrity.● Reports & Dashboards: Develop, maintain, and optimize custom reports and dashboards to support data-driven decision-making.● Release & Deployment Management: Support Salesforce release management by evaluating and testing new features, patches, and updates. Ensure smooth deployment of updates and enhancements.● Automation & Process Improvement: Design and implement process automation tools such as Flow, Process Builder, and approval processes to improve business efficiency.● Collaboration with Stakeholders: Work closely with business units and technical teams to identify system improvements and ensure alignment with business needs.● Documentation & Best Practices: Document Salesforce configurations, customizations, and processes to ensure consistency, compliance, and knowledge sharing.● Training & Adoption: Provide training to end-users on new features, processes, and best practices to ensure proper usage of the Salesforce platform.Skills:● Salesforce Configuration & Customization: Strong hands-on experience with Salesforce setup, customization, and administration (e.g., user management,workflow rules, validation rules, and security settings).● Process Automation: Expertise in Salesforce automation tools such as Flow, Process Builder, and Approval Processes to automate business workflows.● Reports & Dashboards: Ability to design and maintain custom reports and dashboards to deliver actionable insights to business stakeholders.● Data Management & Integrity: Knowledge of data management processes, including data import/export tools, data validation, and data quality best practices.● Salesforce Lightning Experience: In-depth knowledge of Salesforce Lightning interface, including page layouts, components, and record types.● Technical Troubleshooting: Strong problem-solving skills to diagnose and resolve system and user issues efficiently.● Collaboration & Communication: Excellent interpersonal and communication skills to work effectively with cross-functional teams and end-users.● Release Management: Experience with Salesforce release management, including sandbox management, testing, and deployment.● Attention to Detail: Strong attention to detail in documentation, testing, and configuration changes to ensure accuracy and consistency.Qualifications:● Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.● Experience: 2-5 years of hands-on experience as a Salesforce Administrator, with a proven track record in administering, customizing, and supporting Salesforce platforms.● Salesforce Certification: Salesforce Certified Administrator (ADM 201) is required. Additional certifications such as Salesforce Advanced Administrator (ADM 301) are a plus.● Tools Proficiency: Strong knowledge of Salesforce administration tools and features such as Lightning Experience, Process Builder, Flow, Apex (optional), and Visualforce (optional).● Experience with Integration: Experience with integrating Salesforce with other systems via APIs or third-party applications is a plus.● Industry Knowledge (Preferred): Familiarity with specific Salesforce Clouds such as Sales Cloud, Service Cloud, or Marketing Cloud.● Problem-Solving Skills: Ability to troubleshoot, diagnose, and resolve Salesforce-related issues effectively and efficiently.If interested, kindly share your updated CV with (or) arul.k@