Job Title

Purpose of the Role:To oversee and manage all aspects of the store or warehouse, ensuring efficient inventory management, smooth operations, and adherence to company policiesJob Responsibilities:- To formulate and ensure implementation of all process (Operational & Non-operational) and strategies in line with customer/organization business requirement. - Evaluate KPIs (As per contract), review of process performance & strategy progress, action plans on areas for improvement, and monitoring customer complaint and its resolution - Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans. - Monitor and track of direct & indirect costs. - Manage and lead a group of employees in the location to ensure work discipline. - Responsible to handle critical IR issues & resolving disputes in timely manner - Assign, monitor & review of individual performance as per KRA & Develop plan for performance improvement - Managing & Reviewing BA performance on monthly basis with remedies in case of deficient performance - Monthly review with team and Customer - To provide inputs to customer and MLL in form of Daily MIS reports. - Timely submission of invoices and clear outstanding. - Ensure identification of environmental aspects & their impacts, OH&S hazards & risks of activities under their control. - Periodic review and updating of Aspects/Impacts and HIRA register - Propose objectives and targets. - Ensure compliance on applicable legal & other requirements related to EHS. - Responsible for compliance of applicable compliance obligations - Ensuring Conservation of natural resources - Identify training needs of employees/ contract employees under their controlPreferred Candidate Profile:- Warehouse & Inventory Management Overseeing inbound, storage, and outbound processes - Ensuring inventory accuracy and conducting regular audits - Optimizing space utilization and warehouse layout Logistics & Supply Chain Operations - Coordinating transportation, distribution, and last-mile delivery - Managing vendor relationships for logistics and 3PL services - Ensuring timely dispatch and order fulfillment - Team Leadership & Workforce Management - Supervising and training warehouse staff - Manpower planning and shift scheduling - Implementing performance monitoring and upskilling programs - Compliance & Safety Ensuring adherence to EHS (Environment, Health, and Safety) regulations - Managing statutory compliance and documentation Conducting safety drills and risk assessments - Process Optimization & Technology Implementation - Driving automation and digital transformation in warehouse operations Implementing Warehouse Management Systems (WMS) and ERP tools - Applying Lean/Six Sigma methodologies for continuous improvement - Cost & Budget Management - Monitoring operational expenses and controlling costs - Implementing cost-saving initiatives in warehouse and logistics operations - Negotiating contracts with vendors and service providers - Stakeholder & Customer Coordination Collaborating with internal departments (Sales, Finance, Supply Chain) Addressing customer queries and ensuring SLA compliance Providing regular reports and performance updates to managementAdditional Skills Required:1. Leadership & People ManagementAbility to lead, mentor, and develop a high-performing team.Conflict resolution and effective decision-making.Strong delegation and team motivation skills.2. Warehouse & Inventory ManagementProficiency in Warehouse Management Systems (WMS) and ERP software.Understanding of inventory control techniques (FIFO, LIFO, FEFO).Expertise in demand forecasting and stock optimization.Desired Qualification & Experience:- 12-15 Years of Experience in Store/Warehouse Management - Btech in Mechanical Engineering - MBA in Logistics and Supply Chain is mandatory - Proficient in warehouse management systems and Microsoft Office Suite. - Knowledge of safety regulations and best practices in warehousing.