Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond", a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.What will you be doing? Experience Designers are responsible for the design of digitally enabled products and services. They use their broad skillset across the service, interaction, and visual design domains to work on holistic design solutions, from early-stage idea generation until detailed design of service features and user stories in a digital product. As a Senior Experience Designer, you are expected to represent depth in the craft of experience design: as an individual contributor, guide junior colleagues, and as a contributor to the global community of practice. You will often be the backbone of your projects from beginning to end. You will plan, prioritise, and deliver experience design activities, in the context of interdisciplinary projects for Middle East region. You will lead client conversations within your domain, providing articulate recommendations and helping guide client choices. You will have opportunities to mentor small teams on experience design discipline and contribute to business development through proposal-writing and pitches.Your fellow frogs will rely on you to: Bridge the gap between research insights and tangible concepts Make sense of complex systems or large volumes of data and content and represent them in simplified models and flows Refine concepts into meaningful narratives that speak to business opportunities, technical feasibility and organisation set up Identify the right interaction patterns to apply in each context Collaborate fluidly with visual designers and developersOn a typical project you will: Understand the goals, business requirements and constraints for the project. Help to translate business requirements into user stories. Conduct secondary research, including trend benchmarking and competitor analysis. Create frameworks such as customer journeys, service blueprints or ecosystem maps based on inputs from research Define and prioritise opportunity areas and then translating them into concepts Design wireframes, user flow diagrams, information architecture and application maps Create and test interactive prototypes Document interaction guidelines Define UI components/Design Language System (DLS) for streamlining the process Prioritise MVP features and build a backlog Support the definition of roadmaps in collaboration with strategy and technology teamsWe want you to have: 6+ years of professional interaction design experience (although you might have had a different job title, like “UX designer” or “product designer”) Highly developed design skills, demonstrated in your portfolio of recent work Confident presentation and storytelling abilities Experience collaborating in multifunctional teams as senior interaction designer Proficiency with contemporary design and prototyping tools and methods Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs Business level ability in EnglishIt would be a bonus if you had: A university degree in Interaction Design, Human Computer Interaction, or a related design or behavioural science discipline Experience working in a variety of organisations (start-up, corporate, agency/consultancy) Academic, professional, or life experience from outside the design field that enriches your perspective as a designer Has experience designing for Middle East or global regionsAbout frog The frog studios in India build on the strengths of a multidisciplinary and international creative team established more than 5 years ago that has contributed to shaping design and UX as we know them today. We collaborate with frog and Capgemini teams globally, specifically in the Middle East region, to drive product and service innovation from ideas to strategy to market, with a focus on Connected Experiences and Digital Platforms. The team is working with Global 100 brands across key industries like Healthcare, Consumer Products, Fintech, Telco, Travel, Public Sector and Media to drive continuous business reinvention and innovation toward the cutting edge.Application Instructions As part of your application, a link or PDF of your portfolio of recent work is a must, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio. frog is a global business with teams working from every corner of the world.Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.
Job Title
Senior Interaction Designer