Serve as the portfolio lead for all changes affecting the Line of Business Work with the Overall Transformation Lead to ensure appropriate initiatives are shared across the lines of business Collaborate with the BU Technology team to implement any short-term changes, automations and/or large system implementations to derive client and/or company business case value Design the Future State Blueprint/Process and Roadmap to enable the needed capabilities and associated productivity/quality improvements Serve as the lead for driving continuous improvements of operational efficiencies for the LOB Serve as Industry specialist in the appropriate line of business, outlining best practices (Retirement Services) Drive the value stream mapping to derive a streamlined process and appropriate automation Collaborate with BU Operations Delivery to implement any process and/or policy changes and ensure Operational Readiness Oversee the change adoption and value realization of the appropriate initiatives Analyze the operational data for business insights and determine where additional operational improvements can be made.Skills RequiredCandidate should have strong domain knowledge in Insurance, particularly in Annuity, Life, and Retirement services Certified Master Black Belt/ Black Belt Demonstrated ability to drive innovation and transformation programs in current/ past roles Prior Exposure to Retirement Services Ability to interact and ensure alignment with offshore transformation and delivery teams Excellent presentation and communication skills with flexibility in working in US hours Insurance industry background (Retirement Services) preferable
Job Title
Business Transformation