Job Title

Job Description IT Security Compliance Analyst Department Service Delivery Reports to Director of Service Delivery Work Model WFO Shift Type Rotational shifts in EST.Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. IT Security Compliance Analyst who has effective communication skills, and problem-solving skills, will be responsible for the design, implementation, management, and support the infrastructure environment. This includes ensuring the stability, integrity, and efficient operation of information systems that support core organizational functions.Education and Qualifications • Bachelors in Computer Science, Computer Engineering, Information Systems or related field or equivalent work experience • Up to 2 years of experience managing Information Security audits (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA) • Experience implementing security techniques, practices, and controls that can be applied to address risks • Experience operating as part of an Information security program in alignment with common information technology management frameworks such as ISO 27001, NIST, CIS, ITIL, COBIT, etc. • Strong written and verbal communication skills • Strong program management skills • Experience working closely with auditors and/or external regulators • Experience managing security tools Key Responsibilities/Duties: • Maintain proactive ongoing compliance by utilizing GRC compliance tool to perform periodic security tasks and checks. • Liaison with Engineering/IT by coordinating requests for information and coordinating responses to any observations. • Monitor and analyze security systems to identify irregularities that can lead to potential threats. • Responsible for Incident Management, be readily available for: Incident documentation, ensure risk analysis and severity, manage containment, lead investigation, ensure proper notification protocol, conduct & document lessons learnt, Report on findings and to then communicate them to the client. • Conduct Vulnerability Management Program • Perform daily security health check procedures. • Support and monitor remediation efforts of audit findings and validate the closure by reviewing relevant evidence. • Provide actionable, technical advice to engineers to enhance security control design & effectiveness (including for cloud environments)Good To Have: • Experience with Audit Management tools • Security certification e.g. Security+, Network +, A+ etc. • Prior experience leading or managing security audits at a SaaS/Cloud company or as a Security Auditor at an audit firm • Systems Admin or Network Admin experience implementing security controlsOur Culture and You What does the day in life look like for the IT Security Compliance Analyst? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they will find a home where their passion and career goals finally intersect for them to live a life full of purpose.Benefits • Competitive salary and benefits • Great work-life balance • Comprehensive on-the-job training, best-in-industry communications training, and sponsorship for skill development. • Medical insurance coverage worth INR 5 Lakh for employees and their immediate family. Term Life insurance worth INR 20 Lakh • Community-based engagement clubs at work, including book and movie clubs. • Community Wellness programs for employees' well-being specially taken by CEO Life By Design which covers sessions.About Us When IT By Design launched in 2003, leadership imagined a company based on core values—a team that was more like family than employees and customers who grew to be close friends. The business has flourished following that blueprint. ITBD has grown steadily by taking care of its team as if they were family, growing from 40 team members in 2013 to more than 500 today. The company remains privately held—enabling decisionmaking focused on what is best for partners and the ITBD community. As a people-centric business, ITBD is focused on creating a healthy, challenging, supportive community for its employees across three offices, which include the company headquarters in Jersey City, New Jersey; and locations in Chandigarh and Noida, India. The ITBD culture is based on five core values—Humility, Accountability, Passion, Positivity, and Community—and those principles guide our community and our engagement with customers. Ongoing career development opportunities and clear paths to success are also part of the ITBD's commitment to its employees—your success is our success. Both our India and Jersey City offices were recently certified as a Great Place to Work. To continue to deliver exceptional customer services through our remote staffing, helpdesk, SOC, NOC, and consulting services, we expect to nearly double the size of our team while continuing to focus on building a community of caring, engaged, dedicated employees aligned with our core values