Job Title

Hiring for SALES TEAM LEADER(B2C SALES) for Bhubaneswar locationRequired Skills- Candidate must have strong experience into managing a sales team of 10-15 people - Candidate must have experience into outbound sales process - Candidate must have strong knowledge of Attrition and Shrinkage and good data management skills - Candidate must be aware of call center matrix - Candidate must be fluent in English and OdiaJOB DESCRIPTION- Lead and manage a team of telesales representatives, ensuring seamless operations and timely delivery of SLAs while maintaining high levels of employee and customer satisfaction. - Monitor and drive day-to-day sales targets (B2C Sales), ensuring that all team members meet or exceed performance expectations. - Oversee daily team activities, set clear goals, and develop call strategies for executives in collaboration with clients. - Ensure that the team maintains the agreed standards in relation to job assignments and performance metrics. - Track and document work schedules and absences to ensure consistent staffing levels. - Resolve any audit-related issues in a timely and thorough manner. - Act as the primary point of contact for all issues and queries related to specific business assignments. - Provide regular feedback, coaching, and training to team members to enhance their performance and skills. - Collaborate with internal teams to align strategies and improve sales and customer service outcomes. - Ensure that sales processes and client interactions are compliant with industry regulations and company policies.Interested candidates can share their updated resume at Kirtichauhan@